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Stay safe - Crisis Management, Conflict de-escalation & Crowded Places Strategies

This workshop will cover the basics of how to get through an emergency situation. Whether you are dealing with an angry or violent customer, a security threat or natural disaster - you and your team need to be prepared!

When: 2pm-4pm, 17 October 2023

Venue: Restaurant Association - 45 Normanby Rd, Mt. Eden

Presented by: Sean McBride - Salus Workplace Safety

Suitable for: All levels

Grab your ticket today

$75.00 members

$120.00 non-members

Register now
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  • Stay safe - Crisis Management, Conflict de-escalation & Crowded Places Strategies

Emergency Preparedness Workshop

Salus Workplace Safety is offering a workshop to RA members on preparing your business and team for worst case scenarios. This workshop will cover the basics of how to get through an emergency situation. Whether you are dealing with an angry or violent customer, a security threat or natural disaster – you, your business and your team need to be prepared! This is recommended as an essential part of your workplace Health and Safety planning and includes:

1. Conflict De-escalation

  • Recognizing Early Signs: Learn to identify signs of potential conflicts before they escalate and enabling proactive intervention.
  • Effective Communication Strategies: Develop techniques for diffusing tense situations through active listening, empathy and open communication.

2. Emergency Preparedness

  • Identifying Potential Risks: Learn how to assess potential emergency scenarios specific to the hospitality industry, from fire outbreaks to medical incidents.
  • Creating Effective Emergency Plans: Develop customized action plans tailored to your establishment

3. Crowded Places Strategy

  • Recognising potential  threats.
  • Know what to: Steps you should take to protect the lives of people working in, using and visiting your establishment.

Who should attend: Business owners, managers and front line staff

About the presenter:

Sean McBride spent his early professional career in the NZ Police routinely dealing with public disorder, stadium crowds, emergencies both real and scenarios. On retiring from the Police force Sean founded Salus Work Place Safety. Salus has grow to be one of New Zealand’s leaders in occupational health safety management, providing guidance on the ground, safe systems of work and legal compliance. With over 20 years’ experience in workplace safety /risk management they deliver customised Health and Safety solutions for businesses that are serious about reducing risk. Sean McBride as principal is a member New Zealand Institute of Safety Management (NZISM) and is Hasanz (Health and Safety Association of NZ) registered.

Grab your ticket today

$75.00 members

$120.00 non-members

Register now