In this session Marg Main Covers:
- How do we communicate face to face, on the phone and online?
- Understanding your communication style to help you understand others – both team members and customers
- Adapting our communication style to best work with our team and look after our customers
Marg Main is the founder of Turning Tables, a hospitality training and coaching business focused on helping business owners nationwide to retain, develop and grow their teams. Marg is an industry professional with over 30 years of experience, in a mixture of roles and venues across the hospitality sector. She remains passionate about utilising her experience to inspire, interest and educate hospitality staff and managers across NZ. Marg is a creative and engaging facilitator, who brings a fabulous sense of humour and fun to her sessions.