The Hospitality Dashboard is a monthly snapshot of the industry, covering key data, initiatives led by the industry over the month, member commentary, future considerations and the common pain points.
In August 2022:
Most regular feedback:
- Recruitment challenges & staff shortages are still the most regular feedback, with retention challenges also critical.
- Operators say the number of returning international tourists has been nominal but the impact of New Zealanders travelling
overseas has been notable. - Employers are finding the new immigration framework more challenging and time-consuming than expected.
- Trade is still difficult to predict day to day, however, overall, business has improved to levels comparable to 2019.
Actions led by the industry this month:
- RA CEO, Marisa Bidois appointed to Tourism ITP leadership group.
- Held meetings in August for Restaurant Association members to meet and hear from key Mayoral candidates in Wellington, Rotorua and Auckland.
- Met with representatives from the Commerce Commission to discuss the implementation and impact of the Retail Payment System Act.
- Met with representatives of Ringa Hora to propose future initiatives for development.
- Engaged with MBIE regarding the future implementation of the Fair Pay Agreements Act.
- Provided feedback to MBIE on Future Pandemic Legislative Framework.
- Held huis with MP for New Lynn, Dr Deborah Russell, and MP for Northcote, Shanan Halbert, to discuss the industry, recent industry initiatives and key challenges.
- Launched the 2022 HiT30 programme – designed to get hospitality employers and their teams focused on training by integrating short
training sessions into every day