The Hospitality Dashboard is a monthly snapshot of the industry, covering key data, initiatives led by the industry over the month, member commentary, future considerations and the common pain points.
In March 2022:
Most regular feedback:
- Inflation is having a dramatic impact. Owners are grappling with how to manage cost increases, concerned about passing on costs to customers.
- Owners hope that international workers can return to alleviate staffing shortages but there are concerns about potential barriers to hiring and the lack of information around ‘immigration rebalance’ and the AEWV.
- The CSP has been helpful for those that have been eligible, however operators need an extension – while we are at Red and impacted by restrictions and declined revenue.
Actions led by the industry this month:
- Provided feedback to Treasury on proposals for targeted support.
- Formally communicated with the Minister of Finance, to discuss the government’s Covid-19 response, proposing solutions for support for the hospitality industry, and the Covid-19 Response Minister, regarding improving government comms of the traffic light setting.
- Worked with Government representatives, MP’s Chlöe Swarbrick, Helen White, Andrew Bayly and Dr James McDowall, to support raising awareness of industry issues.
- Organised an emergency meeting, bringing together over 200 hospitality operators and government representatives to discuss the current situation, and what the industry is calling for.
- Raised issues with the date comparator period for CSP with Government, providing feedback directly to Minister of Finance office.
- Renewed DineOut HelpOut campaign – addressing customer hesitancy & highlighting what the industry is doing to keep diners safe.
- Created a template for members to raise an investigation with the Ombudsman for those unable to access wage subsidy support in 2021.
- Created policy & agreements to facilitate secondment arrangements – helping businesses closed due to Covid & those needing staff.
- Provided guidance for business owners on how to raise their stories and reach out to their local MP’s.
- Provided support and redeployment assistance to industry workers through the RA’s Tautoko Hāpai Ō programme.