Intoxication tool for hospitality industry, licensed premises - bars & clubs, and police use. Our thanks to HPA for their permission to share this resource.

A Host Responsibility policy provides documentation of a premises’ commitment to host responsibility practices. You will be required to produce a policy as part of the licensing process.

This chart can be printed off to help bar and security staff to correctly calculate a patron’s age from their date of birth. Our thanks to HPA for their permission to share this resource.

After undertaking a recruitment process and selecting the chosen candidate an employer should make a formal offer, set out in writing, advising the conditions of the offer of employment.

It isn’t easy contacting applicants to let them know they haven’t been successful in securing the job. However it is an important part of the recruitment process.

When you’re welcoming a new employee to your organisation, a welcome letter helps to set the tone for this new employment relationship.

While acting as a verbal referee is more common, from time to time employers may be asked to provide a written reference letter.

Exit interviews are a way for employers to survey and analyze the views of departing employees.

A certificate of service is a written statement provided by an employer upon termination of an employee’s employment.

Conducting a thorough induction is absolutely vital for new starters in your business.

This template is intended to be used as a letter to invite an employee to a final meeting to deliver your decision regarding an allegation of misconduct.

During the recruitment process it is common in the hospitality industry to ask the candidate to attend the prospective place of work for a short “practical interview".

Employers will sometimes make a commitment to support an employee who is undertaking training, by agreeing to meet the costs for the employee to complete the training.

There are some good reasons why employers should use an employment application for prospective employees. This guide provides best practices guidance and includes an application template.

Members wishing to pay by cash or credit card rather than open an account can still benefit from the Restaurant Association / OfficeMax offer.