Resources
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Member Document
Health & Safety in your Workplace – General Public
This guide helps operators to recognise the importance of incorporating appropriate health and safety measures in the workplace that focus on the behaviours of general public.
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Free Article
Financial strategies for weathering the storm
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Member Document
Staff Wages - Your obligations for staff payments during an emergency
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Free Document
Storm clean-up check sheet
This check sheet provides a list of things to consider in the clean up and reopening schedule after a cyclone or severe weather event.
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Free Document
Cylcone preparedness checklist
Being prepared, with a plan that looks to best protect you, your team and the business and property during cyclones and weather events will put you in a stronger position after the event.
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Member Document
Shut Happens: A Guide to Getting Through Disruptions
Simple steps to help your business get through.
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Free Document
Guide: Business Interruptions
This guide provides guidance on how to deal with employment relations situations that may arise from your business having to close.
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Member Document
Normal Reactions to high stress or tragic events
When we experience a high stress or traumatic event the distress of dealing with the aftermath of the tragedy may overwhelm many of our normal coping strategies.
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Member Document
Mentoring and supporting your young employees
Young people have much to offer and can contribute to the growth and development of your business. This document provides some key points for consideration.
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Member Document
2022 Hospitality Report
The 2022 Hospitality Report provides top line statistics on the hospitality industry.
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Free Document
Organizing the perfect Christmas party
Advice to assist you in organising a Christmas party that is both safe and fun for everyone.
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Member Article
What every restaurant manager should know about managing cash flow
Managing cash flow, however, is primarily a "timing" issue. It's about managing "when" the money comes in and when it's paid out.
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Member Document
TAONGA Hunt - MLW22
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Member Document
Whistle Blower Policy
it is good governance practice for directors to ensure their organisation has a policy on protected disclosures for both employees and contractors.
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Member Article
GUIDE & TEMPLATES: Business Restructure Pack - updated July 2022
The pack includes our Guidelines and templates on the Four Phase Restructure Process. The Restructure Pack was updated in July 2022
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Member Article
Interview and practical evaluation Guide
This resource provides guidance on the job interview – a vital step to gauge a potential employee’s appropriateness for the role and their potential fit with the business' culture.
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Member Article
GUIDE Employing Children & Young People
If you are considering employing a child or young person in your business be aware of the rules applying specifically to young workers.
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Member Article
GUIDE: Small business marketing plan template
This Marketing Plan template will help small businesses get started on developing your own plan, providing guidance and suggestions of what you need to consider.