Resources
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Member ArticleUnworked notice period
What happens if an employee ups and leaves without giving the correct period of notice? Can you make a deduction from their final pay?
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Free Article
Do I have to hold their job open indefinitely?
My employee has gone on ACC and I don’t know when they are coming back to work.
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Free ArticleHow to manage work risks
It is not enough to have simply identified your risks, you need to have a strategy in place.
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Free ArticleIdentifying hazards and risks
Knowing how to keep people safe while at work is an important process and part of your responsibility as a business owner or worker.
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Member ArticleHigh labour costs? Tips to keep them in control
As we know, effectively maintaining labour costs is still one of the biggest challenges for hospitality businesses.
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Member DocumentLetter to propose meeting to end trial period (docx)
This letter is intended to be provided to an employee to invite them to a meeting to discuss the possibility of their employment ending under the terms of the 90 day trial period.
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Free ArticleMy food costs are too high - how do I reduce them?
Food costs continue to rate as one of the hospitality industry’s biggest concerns and we frequently get calls from members looking for advice on ways to reduce them.
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Member ArticleWords of warning
If an employer wishes to rely on a series of warnings to justify a dismissal, each of those warnings must be justifiable.
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Member DocumentLetter confirming suspension (docx)
This template is intended to be used as a letter to provide to an employee to confirm their suspension whilst an investigation into a serious matter is undertaken.
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Member DocumentInvitation letter to attend meeting to discuss new allegations (docx)
This template is intended as a letter to provide to an employee who has already been invited to a formal, disciplinary meeting and new allegations have come to light.
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Member ArticleBusiness structure - compare the options
There are a number of different options available to you as you legally set up the structure of your business.
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Member Article
Repairs and maintenance - what are your obligations?
Are you aware of the repair and maintenance obligations in your commercial lease? Disputes between landlords and tenants over liability for repairs are unfortunately fairly common.
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Member DocumentImplementing a sexual harassment policy (pdf)
Sexual harassment is a form of unlawful discrimination. It is important for employers to know their statutory obligations and have policies in place aimed at preventing sexual harassment.
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Member ArticleIncreasing profit - do your SWOT
To help you develop a strong business strategy you need to analyse your business to identify the areas where you can make some changes that may improve your bottom line.
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Free VideoOperational Excellence - Part two
The People Puzzle (Part 2) presented by Larry Nadeau, International keynote speaker summit 2015.
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Member VideoEmployment rescue
Recorded live from the Hospitality Summit 2015.
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Free VideoPrincipals of gastronomy
Dr Tracy Berno (AUT), Professor Charles Spence (Oxford University, UK)
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Member VideoStaff retention and recruitment strategies
Panel discussion with Margaret Main (Moderator), Andrew Baker (The Hip Group), Jodie Cameron (Barworks), Sean Burns (Milk & Honey)