Resources
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Member ArticleWhat do I pay if a public holiday falls on a normal day of work? (pdf)
What would ‘otherwise be a working day’ is a concept used to determine an employee’s entitlement to public holidays, alternative holidays, sick leave and bereavement leave.
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Free ArticleMy employee's role has changed. Do they need a new agreement?
Generally speaking, in order to make changes to an individual employment agreement, both parties to the agreement (the employee and the employer) need to consent to any such changes.
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Free ArticleCan I decline a request for leave during our busy season?
Yes. If the employee has not continuously worked for the business for twelve months then according to the Holidays Act their entitlement to take leave has not become available.
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Free ArticleWho do I pay if the I close for the holiday weekend?
This is a common question when there is a block of more than one public holiday.
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Free ArticleMy employee wants to 'cash up' some of their leave. Is this legal?
Yes, since 2011 employees can request to swap up to 1 week of their annual leave for cash each year.
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Member ArticleEmployee calling in sick all the time. What should I do?
Dealing with absenteeism is a major challenge in our industry
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Free VideoAllergy awareness training video for hospitality
This video was produced in collaboration with the Australia New Zealand Food Allergen Collaboration as a training aid for all ‘front of house’ staff.
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Free ArticleEnsuring the health & safety of employees working alone
If you have employees working alone, you'll need to consider how you will manage their health and safety.
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Member ArticleWhat breaks do I have to give my staff?
Current legislation around meal and rest breaks allows for more flexibility for workplaces around when employees take their breaks.
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Free VideoOperational Excellence - Part one
The People Puzzle (Part 1) presented by Larry Nadeau, International keynote speaker summit 2015.
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Member ArticleWhat happens when you need to cancel a shift?
One of the frequent topics of discussions our Helpline has been having with members as they get up to speed with the recent employment legislation is around cancellation of shifts.
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Free ArticleAgreeing on hours & availability
One of the hottest topics for the industry is around agreed hours of work and availability.
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Free ArticleCan you make a deduction from an employee’s pay?
From time to time, an employer wants to make a deduction from an employee’s wages. So when can deductions be done lawfully?
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Member Document90 day trial but it's not working out?
Employers can hire new employees on a trial period of 90 days or less and this has become a standard inclusion in employment agreements for new employees.
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Free ArticleMy employee is resigning without providing notice
Sometimes when an employee resigns from a business, they ask to leave immediately, or request to work out only part of the notice period dictated in their employment agreement.
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Member ArticleCan you instantly dismiss for serious misconduct?
The short answer is yes, but the process is never ‘short' when it comes to dismissal, even if it is for serious misconduct.
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Member ArticleWhat constitutes serious misconduct?
When an employer is faced with a misconduct situation with one of their employees, is how do they decide if it is misconduct, or serious misconduct.
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Member ArticleWhen is it serious enough to consider suspension?
When a serious employment problem arises, you may feel that the matter is serious enough to warrant the suspension of the employee while you conduct your investigation.