Resources
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Free Document
GUIDE: COVID-19 Media Survival Toolkit
This toolkit is designed to help you communicate with your patrons and the media if you are involved in a COVID-19 outbreak
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Free Document
Boss Burnout - Spot warning signs in yourself
This article by the Mental Health Foundation talks about learning to spot warning signs and pick up tips to improve your wellbeing. Your health and happiness — and your business will benift
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Free Document
Employing Innovatively
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Member Article
Performance Management Pack
We have created a Performance Management Pack which includes all the information and templates members need to address an employee’s poor performance and get them back on track. The best way
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Free Document
Recovery Toolkit
As New Zealand looks to reset and rebuild from the impacts of Covid-19, the Restaurant Association’s Recovery Toolkit looks at how the hospitality industry can also plan for recovery.
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Member Document
Employment types - permanent, casual & fixed term (pdf)
There are many different types of employment relationships that may exist between an employer and employee. Employers should take the time to understand them and employee entitlements
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Member Document
Suspension Guide
This guide explains the suspension process and best practice with letter templates included
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Member Document
GUIDE: Closure of Business - Employment
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Member Document
TEMPLATE: Outcome letter on temporary close down and confirm payment options
This final letter in the process regarding payment options due to temporary closedown confirms the way that payment will be made to employees over the duration of the closedown.
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Member Document
TEMPLATE: Proposal letter on temporary close down and propose payment options
This letter template can be used in the process of proposing payment options due to the temporary closedown of business – COVID-19.
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Member Document
GUIDE: Business interruptions guide
The advice in this guide is designed to help members take the necessary steps in the event of an emergency to rely on a business interruption clause.
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Free Document
SIGNAGE: HPA infosheet - What is contact tracing?
Download this infosheet - What is contact tracing?
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Member Document
POLICY: Health & Safety Policy for your Workplace - updated 4 October
At this time, to help members meet your obligations as a PCBU, this guide includes a sample email template and sample health & safety policy for COVID-19 to introduce into the workplace.
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Member Document
The 'Otherwise Working Day'
What would otherwise be a working day is a concept used to determine an employee's entitlement to public holidays, alternative holidays, sick leave and bereavement leave.
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Free Document
2022 Restaurant Association remuneration survey summary report
The 2022 Hospitality Industry Remuneration survey helps to analyze the impact of the minimum wage rise, as well as other economic impacts, providing insightful data on wage and salary rates.
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Member Document
Daily Due Diligience (DDD) form template
The template FCP comes with record blanks you can use, but you do not have to use these forms. Here is our own template you can use where a single page acts as the record for each day.
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Member Document
Noel Leeming - RA Membership Discount Barcode
Present this flyer when you shop at Noel Leeming to help the store staff retrieve your Restaurant Association discounted membership prices.
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Free Article
Employment Learning Modules
Learn about essential employment information - free to access